1.1 Quality Policy: “The Quality objective of E.C. Plating, Inc. is to give our customers the best service and best products on the market. We are constantly watching out for the customer’s best interest. The employees of E.C. Plating, Inc. strive to improve our processes and service continually, so that we can deliver product & services to the highest standards of our customers.

1.2 Responsibility & Authority: The Quality Assurance Manager shall assume full responsibility for ensuring that this manual is understood, implemented, and maintained at all levels within the organization.

1.3 Verification Resources and Personnel: The Quality Control Department shall have the responsibility for the implementation and enforcement of the procedures as defined within this manual.

1.4 Management Representative: The Quality Assurance Manager shall have the responsibility and authority to ensure that the requirements of ISO 9001-2015 are addressed, implemented, and maintained by this manual.

1.5 Management Review: Executive Management shall conduct an annual audit to ensure the effectiveness of the Quality Management System in satisfying the requirements of ISO 9001-2000. Records of audits shall be retained on file.